We understand plans change. We'll do our best to help if you need to cancel, update your shipping address, or change items in your order.
The most important thing: contact us as soon as possible. Orders are processed quickly, and once an order has shipped, we can't make changes.
Can I cancel my order?
We'll try, but cancellations are not guaranteed once an order is placed. If your order has already been processed or shipped, it can't be canceled. In that case, you can wait for delivery and request a return if the item is return-eligible.
Can I change my shipping address?
We'll do our best to update your address, but changes are not guaranteed once an order is placed. If your order has already shipped, we can't change the address. Reach out to us anyway and we'll help you figure out next steps.
Can I change items, sizes, or colors?
We'll do our best, but modifications are not guaranteed once an order is placed. If your order has already shipped, you can request a return or exchange after delivery if the item is eligible.
How to contact us
Email orders@elevatedfaith.com or use live chat as soon as possible. Please include:
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Your order number
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A clear description of what you'd like to change (cancel, new address, different size or item, etc.)
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For address changes: your current and correct addresses
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For item changes: the item(s) and the updated size or product
Our team will check your order status and let you know what's possible.