If you received the wrong item, we're sorry for the mix-up. We'll help fix it.
Step 1: Check your order
- Review your order confirmation email
- Confirm the item you received does not match what you ordered
Step 2: Contact us
Email returns@elevatedfaith.com with:
- Your order number
- The item you expected
- The item you received
- A clear photo of the item received
What happens next
Once we receive your information, our team will review your order and determine the best resolution.
Depending on the situation, we may:
- Send the correct item
- Offer an exchange
- Provide a refund or store credit
Important
- Please report incorrect items as soon as possible after delivery
- Photos help us resolve your issue faster